Madison Verdone graduated from the University of Florida with a Bachelor of Science in Psychology and a Bachelor of Arts in Criminology. She is currently in the MA Clinical Psychology program on the thesis track at UCF where she researches anxiety and OCD related phenomenon. After her Masters, she hopes to continue her education onto a PhD program in Clinical Psychology to continue her research and achieve her goal of becoming a clinical psychologist who serves at-risk populations. In her free time, she enjoys playing board games with her friends, reading, watching movies and thrifting.

Carly Hitchcock joined SARC as a Supplemental Instruction (SI) Graduate Assistant in December 2022. She graduated Magna Cum Laude with Honors in the Major in 2019 from Florida State University with a Bachelor of Science in Psychology and minors in Child Development and Education. She took three gap years before returning to UCF as a master’s student in the Clinical Mental Health Counseling track of the Counselor Education MA program in the Fall of 2022, during which time she worked for two years as a Care Coordinator at a non-profit servicing individuals with co-occurring mental health and substance use disorders, and for one year as a Children’s Case Manager at a community-based mental health clinic. Carly is currently an active member of the counseling honor society Chi Sigma Iota as well as a student member of the Mental Health Counselors or Central Florida (MHCCF), American Counseling Association (ACA), and the Society for Sexual, Affectional, Intersex, and Gender Expansive Identities (SAIGE), a division of the ACA. Other passions of hers include video games, arts and crafts, reading, music festivals, and her cat J’zargo.

Major: School Counseling

Standing: Graduate Student

Career Goals: To become a school counselor in an elementary school!

Hobbies: I like to go to the beach, take pictures, and hangout with my friends.

Favorite UCF Memory: Going to the football games with my friends!!

Forensic Science Major.

Coordinator, ACE/Access and Outreach Programs


· Florida Atlantic University – M.Ed in Educational Leadership with a Concentration in Higher Education Leadership

· Florida Atlantic University – B.A. in English Education

Jessica Johnson currently serves as the Coordinator for the Academic Coaching and Engagement (ACE) Program and the Access Program. She also coordinates outreach like tabling and academic success workshops for the Student Academic Resource Center (SARC).

Before coming to UCF, Jessica worked as a Graduate Assistant for Supplemental Instruction (SI) and Non-Science Tutors for the Center for Learning and Student Success (CLASS) Office at Florida Atlantic University (FAU). She also worked as a Peer Academic Coach with college freshmen and completed various teaching internships at secondary schools.

When Jessica is not at work, she enjoys spending time with friends and family, playing video games, playing guitar, attending concerts, reading, writing, and working out.



Erika Staiger currently serves as the Coordinator for Supplemental Instruction

Before coming to SARC, Erika served in a variety of administrative and teaching roles at the University of South Florida. Most recently, she was the Coordinator of the USF Writing Studio, where she managed and trained undergraduate, graduate, and professional writing tutors. Prior to that, she worked as a writing tutor and taught courses in English Composition, Creative Writing, and Professional Writing. Throughout all her roles, Erika has always been passionate about helping students succeed in college and is grateful for the opportunity to continue to make a difference in the lives of students.

When she is not at work, Erika enjoys reading, going to theme parks, and writing fiction. Her short stories and essays have appeared in various literary publications including Permafrost, Black Fox Literary Magazine, and in the print anthology What Doesn’t Kill You: An Anthology of YA Short Fiction.