Education:

Erika Staiger currently serves as the Coordinator for Supplemental Instruction

Before coming to SARC, Erika served in a variety of administrative and teaching roles at the University of South Florida. Most recently, she was the Coordinator of the USF Writing Studio, where she managed and trained undergraduate, graduate, and professional writing tutors. Prior to that, she worked as a writing tutor and taught courses in English Composition, Creative Writing, and Professional Writing. Throughout all her roles, Erika has always been passionate about helping students succeed in college and is grateful for the opportunity to continue to make a difference in the lives of students.

When she is not at work, Erika enjoys reading, going to theme parks, and writing fiction. Her short stories and essays have appeared in various literary publications including Permafrost, Black Fox Literary Magazine, and in the print anthology What Doesn’t Kill You: An Anthology of YA Short Fiction.

Has been employed with SARC/UTC since Fall 2017

Education:

Dr. Ana C. Mack has been at UCF since June of 2003 where she currently holds the position of Assistant Director of the Student Academic Resource Center. In this role, she oversees the Supplemental Instruction (SI) program (Project A+), manages student learning support services, and assists the SARC Director with leadership, institutional effectiveness, and management of the daily operations of the SARC office. During her years at UCF, Dr. Mack has been involved in leadership training, strategic planning, program assessment, grant writing, academic advising, orientation, and program development and implementation.

Dr. Mack has over 18 years of experience in academic support services, academic advising, learning assistance, developmental education, curriculum development, articulation agreements, and college classroom instruction. She has served in higher education institutions such as Valencia College, Seminole State College, Rollins College, Miami-Dade College and University of Miami, providing services and instruction to a wide range of college students, including non-traditional and at-risk populations.

Dr. Mack is a member of the National College Learning Center Association (NCLCA) and the Phi Kappa Phi Honor Society. She received the SDES Continuous Learner/Stands for Opportunity Award in 2006 and the SDES Experienced Professional Award in 2009. Her professional interests include learning theory, developmental education, college student retention, program evaluation, and learning assistance programs.

In her spare time, Dr. Mack enjoys spending time with her husband David and family, traveling, and reading.

Education:

Rebecca Piety has over 15 years of experience in the field of Higher Education and Student Affairs where she has served at the University of Central Florida as Director of the Student Academic Resource Center since 2011 and the University Testing Center since 2008. Ms. Piety sees SARC’s main role as providing a learning environment that is inclusive of each individual learner, where students can take advantage of programs and services that will help them be academically successful and attain personal goals after graduation as well as while attending UCF.

Ms. Piety is a long time member of, and actively serves in committee roles for, several state and national professional associations, including: National College Learning Center Association (NCLCA), Florida College Learning Center Association (FCLCA), Association for the Tutoring Profession (ATP), National College Testing Association (NCTA), and Florida Association of College Test Administrators (FACTA). Currently, Ms. Piety has the privilege of serving as the FCLCA Professional Development Officer, as a member of the FACTA Membership Committee, and a State University System representative on the FACTA Council.

When she is not at work, Ms. Piety enjoys spending time with her husband, son, and friends.