September 29, 2020
Right before UCF switched to remote learning in March, the Rosen College of Hospitality Management Student Services Office hosted “Pop-Up Advising” in the courtyard on the Rosen campus. Over the course of two days, this initiative drew about 30 students who could ask advising questions or say hello to their advisor, while enjoying a “Smart Pop” snack. After UCF switched to remote learning, the Rosen team decided to take the concept of Pop-Up Advising and host it in a virtual environment. Students could join Pop-Up Advising sessions hosted via Zoom. These sessions were advertised to students via the announcements feature in the Rosen College of Undergraduate Advising Guide webcourse.
When the summer term started, Pop-Up Advising was held every Thursday at 10am and 1pm. Many students shared that they appreciated the sense of normalcy the weekly event offered. Blake Rauscher, a Hospitality Management major remarked, “The Virtual Pop-Up advising was essential to me when I had some last-minute questions about an upcoming class I was taking. Having the pop-up event weekly also took my cares away when random advising questions would pop into my head, whether for an upcoming semester or a last-minute double-check on a previously asked question.” A total of 172 students utilized this weekly service in the summer. Pop-Up Advising has continued for the Fall 2020 semester.