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Student Success and Advising Certificate

The Student Success and Advising (SSA) Certificate provides a structured professional development curriculum for the UCF advising community, formally recognizing individuals who continue to advance their knowledge and skills.

Programs included in the SSA Certificate are facilitated by the Advisor Training and Development team, members of the advising community, and partners across campus. Participants will complete a core set of required courses and have the flexibility to select restricted electives based on their interests, skillset, and current roles and responsibilities.

Check the ATD Events calendar and semester programming menus to plan your course participation.

Certificate Objectives

The Certificate Objectives below were crafted using the NACADA Core Competencies as a guide. The Core Competencies are organized into three content categories: Conceptual, Informational, and Relational.

  • Enhance knowledge to provide accurate and timely information to effectively fulfill job responsibilities (Informational)
  • Understand the concepts and theories that guide our work with students (Conceptual)
  • Develop skills to facilitate problem solving, build rapport, and communicate in an inclusive and respectful manner (Relational)
  • Engage in on-going self-assessment to promote self-awareness of both personal and professional strengths and weaknesses (Relational)
  • Participate in opportunities to enhance professional knowledgebase, expand network, and support personal growth

Certificate Tracks

The Student Success and Advising (SSA) Certificate currently has two tracks.

Academic Advisor track (inactive)

Audience: Academic Advisors (Positions in the Advising Job Family, Advisor sub-family- Advisor I/II/III/IV positions + Advising Leadership)

View Track

General track (new for Spring 2024)

Audience: Academic Advisors, Student Coaches (Success Coaches), Student Resource Specialists, Academic Program/Support Coordinators, etc.

View Track

SSA Certificate and Course Catalog

The Student Success and Advising (SSA) Certificate and Course Catalog provides course descriptions of certificate courses, explanations of the participation options, learning objectives, and more. Descriptions of the New Advisor Training Curriculum courses are also included.

View Certificate Catalog

SSA Certificate Completion Form

Submit the SSA Certificate Completion Form at the conclusion of each certificate level. Submission of your progress will allow for recognition by the Advisor Training and Development team of your completion.

Note: Level 3 Gold Participation categories require documentation to verify. Review the SSA Certificate Catalog for required documentation.

SSA Certificate Completion Form

SSA Certificate Completion History

A complete history of the Level 1: Bronze and Level 2: Silver progress and overall certificate completion is updated after each recognition period. To be recognized, individuals must submit the SSA Certificate Completion Form and be verified by the Advisor Training and Development team.

SSA Certificate Completion History

Other Campus Programming

Access and Community Engagement

The office of the Vice President for Access and Community Engagement oversees a multitude of initiatives and departments who support our students, faculty, staff and community partners.  We provide services like workshops, symposiums and programing aimed at developing competencies needed to thrive in a competitive, diverse, and interconnected workforce and society. Several of the Access and Community Engagement workshops are incorporated into the SSA Certificate.

Learn more

HR Learning and Organizational Effectiveness

The UCF Human Resources Learning and Organizational Effectiveness team collaborates with the UCF community to improve organizational effectiveness and provide access to learning and professional development. The team offers training and professional development opportunities for all employees and select programs for supervisors only.

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Professional Organizations

NACADA: The Global Community for Academic Advising 

NACADA is an association of professional advisors, counselors, faculty, administrators, and students working to enhance the educational development of students. NACADA hosts annual and regional conferences, online web events, global advising awards, and other opportunities to support the academic advising community. UCF resides in NACADA Region 4 with other Southeastern U.S. states, Puerto Rico, the U.S. Virgin Islands, and other Caribbean nations.

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Florida Academic Advising Association (FLACADA)

Florida Academic Advising Association (FLACADA) is an organization of professionals from higher education institutions concerned with the personal and academic advising needs of students in Florida. FLACADA is an Allied Member of NACADA. An annual drive-in conference is typically hosted during May each year.

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NASPA: Student Affairs Administrators in Higher Education

NASPA is the professional home for the field of student affairs. They are dedicated to fulfilling the promise of higher education through their guiding principles of Integrity, Innovation, Inclusion, and Inquiry. As a leading voice of student affairs, NASPA drives innovation and evidence-based, student-centered practice throughout higher education, nationally and globally.

Learn more

American College Personnel Association (ACPA)

The American College Personnel Association (ACPA) is a leading comprehensive student affairs association that advances student affairs and engages students for a lifetime of learning and discovery. ACPA leads the student affairs profession and the higher education community in providing outreach, advocacy, research, and professional development to foster college student learning. 

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