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Student Success and Advising Certificate

The Student Success and Advising (SSA) Certificate provides a structured professional development curriculum for the UCF advising community, formally recognizing individuals who continue to advance their knowledge and skills.

Programs included in the SSA Certificate are facilitated by the Advisor Training and Development team, members of the advising community, and partners across campus. Participants will complete a core set of required courses and have the flexibility to select restricted electives based on their interests, skillset, and current roles and responsibilities.

Check the ATD Events calendar and semester programming menus to plan your course participation.

Certifcate Objectives

The Certificate Objectives below were crafted using the NACADA Core Competencies as a guide. The Core Competencies are organized into three content categories: Conceptual, Informational, and Relational.

  • Enhance knowledge to provide accurate and timely information to effectively fulfill job responsibilities (Informational)
  • Understand the concepts and theories that guide our work with students (Conceptual)
  • Develop skills to facilitate problem solving, build rapport, and communicate in an inclusive and respectful manner (Relational)
  • Engage in on-going self-assessment to promote self-awareness of both personal and professional strengths and weaknesses (Relational)
  • Participate in opportunities to enhance professional knowledgebase, expand network, and support personal growth

Certificate Tracks

The Student Success and Advising (SSA) Certificate currently has two tracks.

Academic Advisor track

Audience: Academic Advisors (Positions in the Advising Job Family, Advisor sub-family- Advisor I/II/III/IV positions + Advising Leadership)

View Track

Student Support track

Audience: Student Coaches, Student Resource Specialists, Academic Program/Support Coordinators, etc.

View Track

SSA Certificate Catalog

The Student Success and Advising (SSA) Certificate Catalog provides course descriptions of certificate courses, explanations of the participation options, learning objectives, and more.

View Certificate Catalog

SSA Certificate Completion Form

Submit the SSA Certificate Completion Form at the conclusion of each certificate level. Submission of your progress will allow for recognition by the Advisor Training and Development team of your completion.

Note: Level 3 Gold Participation categories require documentation to verify. Review the SSA Certificate Catalog for required documentation.

SSA Certificate Completion Form

Other Campus Programming

Office of Diversity and Inclusion

The Office of Diversity and Inclusion (ODI) offers education, training and support services, facilitation of cross-campus collaboration, and enterprise-wide leadership to the campus and our community to build an inclusive culture for all students, faculty, and staff. ODI engages the campus community through diversity and professional development workshops and other campus-wide initiatives. Several of the ODI workshops are incorporated into the core requirements or as restricted elective options for the SSA Certificate.

Learn more

HR Learning and Organizational Effectiveness

The UCF Human Resources Learning and Organizational Effectiveness team collaborates with the UCF community to improve organizational effectiveness and provide access to learning and professional development. The team offers training and professional development opportunities for all employees and select programs for supervisors only.

Learn more

Leadership Empowerment Program (LEP)

The Leadership Empowerment Program (LEP) provides opportunities for selected faculty and staff to gain career-enhancing skills and experiences in today’s changing educational environment. The program engages scholars in an exploration of leadership principles and strategies, professional skills, and higher education issues through self-reflection, mentorship, engagement with dozens of guest speakers, and project development. The program is coordinated by the Office of Diversity and Inclusion.

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Professional Organizations

NACADA: The Global Community for Academic Advising 

NACADA is an association of professional advisors, counselors, faculty, administrators, and students working to enhance the educational development of students. NACADA hosts annual and regional conferences, online web events, global advising awards, and other opportunities to support the academic advising community. UCF resides in NACADA Region 4 with other Southeastern U.S. states, Puerto Rico, the U.S. Virgin Islands, and other Caribbean nations.

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Florida Academic Advising Association (FLACADA)

Florida Academic Advising Association (FLACADA) is an organization of professionals from higher education institutions concerned with the personal and academic advising needs of students in Florida. FLACADA is an Allied Member of NACADA. An annual drive-in conference is typically hosted during May each year.

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NASPA: Student Affairs Administrators in Higher Education

NASPA is the professional home for the field of student affairs. They are dedicated to fulfilling the promise of higher education through their guiding principles of Integrity, Innovation, Inclusion, and Inquiry. As a leading voice of student affairs, NASPA drives innovation and evidence-based, student-centered practice throughout higher education, nationally and globally.

Learn more

American College Personnel Association (ACPA)

The American College Personnel Association (ACPA) is a leading comprehensive student affairs association that advances student affairs and engages students for a lifetime of learning and discovery. ACPA leads the student affairs profession and the higher education community in providing outreach, advocacy, research, and professional development to foster college student learning. 

Learn more