The university has partnered with the Education Advisory Board (EAB) to enhance the functionality of the myKnight STAR (Navigate360) platform, the university’s student success CRM. New, expanded features are coming to myKnight STAR! The ongoing project brings myKnight STAR to student phones as a mobile app, along with new features like an academic planner and a tool to engage prospective Knights. The expansion is a collaborative partnership between the Division of Student Success and Well-Being, UCF IT and external consultants from Deloitte. A dynamic mobile app (Navigate Student) and desktop platform with new, customized options for students. A collaborative academic plan builder, scheduler, and registration system within a single platform. Engages prospective students before and during the application process. This module will be used to primarily support UCF Connect as they engage with prospective students.
Dr. Paul Dosal, Senior Vice President for Student Success Vacant, Associate Vice President, Student Success Initiatives Cherie Herrin, Associate Vice President and Deputy Chief Information Officer Each new product has a dedicated team, with membership from relevant campus stakeholders, guiding the strategy and implementation of the product. Jenna Nobili, Training Manager, Student Success Initiatives Jesse Sunski, Training Specialist I, Student Success Initiatives Dr. Harrison Oonge, Executive Director, Academic Planning and Strategic Initiatives, UCF Connect Paul Edlen, Business Data Analyst II, Registrar’s Office Angie Smith, Director, UCF Connect Yolanda Cabrera, Business Data Analyst I, Student Success Initiatives Work on the technical components of the project began in late 2023. The official project kick-off occurred in January 2024 with the establishment of three implementation teams for each expansion component. Work on the three components will occur concurrently throughout 2024 and into summer 2025. Access the Expansion Project Folder for presentations, video demonstrations, and other resources shared by the implementation teams. UCF SSO required to view resources. myKnight STARExpansion Projects
Student App
Academic Planner
Prospect Management
Expansion Sponsors
UCF Executive Sponsors
Dr. Ryan Goodwin, Assistant Vice President for Strategy and Chief of StaffUCF Program Sponsor
UCF IT
Dr. Sheila Amin Gutiérrez de Piñeres, Interim Chief Information Officer and Dean, Burnett Honors College
Implementation Teams
Implementation Team Leads
Student App
Academic Planner
Prospect Management
Project Timeline
View Project TimelineProject Presentations and Resources
View Expansion Project folderContact Us
Student Success Initiatives
myKnightSTAR@ucf.edu
Frequently Asked Questions
Student App
As the mobile app is called “Navigate Student”, will the myKnight STAR branding continue to be used?
Yes, myKnight STAR will remain UCF’s internal branding for the Navigate360 suite of products. However, we will refer to the app as the “myKnight STAR app, powered by Navigate Student.”
Can staff log into the student site?
No, staff will not be able to log into the myKnight STAR app. Only students will be able to access the app.
Do students have to download the myKnight STAR app to utilize the new functionality?
Students are encouraged to download and use the myKnight STAR app, but there is a desktop browser version they can access with all the same features.
How do students use Study Buddies?
Students opt in for one or multiple courses through the Study Buddies feature in the myKnight STAR app. Students view other students for their class(es) who have opted in and contact them through their UCF email. Students can opt-out and leave a group at any time. This short, 90-second video demonstrates the Study Buddies student experience.
What functionality can students currently access in the myKnight STAR app?
Students have access to view their class schedule and holds, schedule appointments, use “Hand Raise” to request support, and explore UCF majors and related careers. The app also links out to UCF Mobile, Webcourses@UCF, and myUCF. Students can customize their notifications settings for relevant features.
What is the Study Buddies feature?
Study Buddies allows students to form groups for a collaborative study experience with students in their classes. Study Buddies is NOT a group messaging app or a replacement for formal tutoring or supplemental instruction.
Academic Planner
What students will be able to access the Academic Planner?
Once all templates (degree plans) have been built, tested and fully vetted, ALL undergraduate students should be able to access the Academic Planner.
When will the Academic Planner be available?
Excluding our pilot with the College of Business Administration, the EAB Academic Planner will be available in Fall 2025.
Will the academic planner replace my role as an academic success coach?
No. The academic planner will provide robust tools for the academic success coach to efficiently guide your students in degree planning and course scheduling.
Will the Academic Planner replace the Pegasus Path?
Yes. Once all the templates have been built, tested, and fully vetted in the Academic Planner, the Pegasus Path will be sunset.
Prospect Management
What is the purpose and use for the Prospect Management module?
This module can capture initial prospect information and delivers lead forms with customizable data fields to deliver communication plans and outreach.
Who is the intended target population that benefits from this implementation?
This tool will support prospective transfer students interacting with UCF Connect.