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  • The appointment of Academic Advocates case managers to coordinate the persistence and completion initiatives and accelerate progress toward goals.
  • The appointment of Kyle Martin to the Director of Communications and Marketing role to coordinate and streamline communications to students.
  • The consolidation and enhancement of a CRM platform to better serve undergraduate students.
  • The addition of a degree-planning tool.
  • The deployment of a course-scheduling platform with the capability to project student demand by term.
  • A curricular analytics project to streamline degree pathways and accelerate time to degree.
  • Tighter academic pathways for DirectConnect students to ensure that students are major-and transfer-ready upon enrollment at UCF.
  • The Implementation of playbook drafted by Georgia State’s National Institute for Student Success.